100% Online - All systems operational

ClickUp Platform




Operational

Hierarchy




Operational

Views




Operational

Automations




Operational

Tasks




Operational

Docs




Operational

Whiteboards




Operational

Dashboards




Operational

Notifications




Operational

Public API




Operational

Search




Operational

External Services

AWS CloudFront

AWS EC2

AWS Route 53

AWS S3

History (Last 7 days)

Degraded templates, duplication, and hierarchy servicesDegraded Performance

Incident Status

Degraded Performance


Components

ClickUp Platform


Locations

Multiple Regions



January 15, 2025 10:40AM PST
January 15, 2025 6:40PM UTC
[Resolved] We're back online! We've mitigated all issues preventing users from accessing ClickUp, as well as resolved the issues with our template and duplication services. We are conducting an internal review to identify the root cause and will have an analysis that we can share in the coming days.

January 15, 2025 9:33AM PST
January 15, 2025 5:33PM UTC
[Monitoring] ClickUp should be loading normally for all customers. We believe we have identified and mitigated the cause of degradation in templates, duplication, and Workspaces not loading. We will continue monitoring to ensure optimal performance. Thank you for your patience!

January 15, 2025 7:32AM PST
January 15, 2025 3:32PM UTC
[Investigating] We are currently investigating issues that may impact some customers' ability to access and use ClickUp. This could include template application, duplication, and degraded performance resulting in Workspaces not loading. Our team is deploying mitigation efforts to restore services as quickly as possible.

January 15, 2025 6:00AM PST
January 15, 2025 2:00PM UTC
[Investigating] We're still investigating reports of issues with the application of templates and duplication, and are working on a resolution as quickly as possible. Thanks for bearing with us!

January 15, 2025 4:50AM PST
January 15, 2025 12:50PM UTC
[Investigating] We're investigating reports of issues with the deployment of List/Folder/Space templates and duplications in our web and desktop applications. We’ll have frequent updates until we have a monitoring status. Thank you for your patience!