Active Incident

Incident Status

Degraded Performance

Components

ClickUp Servers

Locations

South America



May 26, 2020 5:58PM PDT
May 27, 2020 12:58AM UTC
[Identified] South America region has been redirected to US region. Users in South America may notice increased latency.

ClickUp Servers




Degraded Performance

External Services

History

Incident Status

Degraded Performance


Components

ClickUp Servers


Locations

North America, Southern Asia, Northern Asia, Australia, Europe, South America




June 3, 2020 2:11PM PDT
June 3, 2020 9:11PM UTC
[Resolved] [Resolved] We've removed a third party tool used for onboarding guides and users have confirmed this resolved the speed issues. To get the latest application version, visit: https://app.clickup.com/?ngsw-bypass=1

June 3, 2020 8:00AM PDT
June 3, 2020 3:00PM UTC
[Investigating] We're investigating reports of reduced performance in our web and desktop applications. We have all hands on deck and we'll update here as soon as we have a resolution.